Absent Answer helps electricians stay connected to their customers with 24-hour live telephone answering services.
Professional Virtual Receptionist Services
As an electrician, your time is best spent out in the field, troubleshooting customers’ electrical issues and completing work orders. Spending too much time on the phone can be a costly distraction. At the same time, not being attendant to your phone calls and customer service needs can cost you business, or worse: Impact your reputation.
Customers expect to reach a live person when they call. That’s especially true when you are an electrician providing after-hours or emergency services.
With Absent Answer, you can ensure every call made to your business is answered live. Our services are available 24 hours a day, 365 days a year. And unlike paying a receptionist hourly to take calls in your office, we help you keep costs down with affordable pricing plans based on the amount of time we spend handling your calls.
Custom Answering Services for Electrical Contractors
Our telephone answering services are 100% customizable. We tailor our services to the exact needs of each and every electrical contractor we work with. Whether we’re functioning as your 24-hour dispatching call center or a part-time receptionist on nights and weekends, we can deliver an exceptional customer service experience that helps you win business and retain customers.
Examples of answering service solutions we offer electrical contractors include:
- After-Hours Answering: We answer calls and take messages after-hours when your office is closed for the day.
- Virtual Receptionist: We replace or supplement a traditional office receptionist by answering and routing calls, answering questions, scheduling appointments, taking messages, and performing other routine receptionist duties.
- Appointment Scheduling: We schedule appointments on your behalf using your calendar or scheduling system.
- Emergency Dispatching: We answer your emergency service hotline and dispatch calls to on-call electricians based on urgency.
Add a Spark to Your Customer Service
Providing professional customer service is our business. We help electricians deliver better customer service by maintaining constant availability, answering every call live, and providing highly-trained customer service agents to provide friendly support as an extension of their business.
We answer calls fast and deliver reliable customer service that both you and your customers can depend on. Whether you’re a solo electrician or a multi-location contractor with hundreds of electricians in the field, Absent Answer can deliver the expert telephone answering services you need to support and grow your operation.
To learn more, view our plans and pricing.