Dependable After-Hours Answering Service in Florida

Welcome to Absent Answer, your Florida-based solution for all your after-hours phone answering needs. We offer a comprehensive suite of answering services tailored specifically to the demands of Florida businesses.

After hours answering service agent smiling while taking a call in a call center

Don’t Miss Important Calls


In business, missed calls often mean missed opportunities to make money. We can ensure you never miss a call. At Absent Answer our agents are available to provide you with answering services 24 hours a day, 7 days a week. No matter where you live or do business in Florida, our remote agents can answer your phone, take a message and immediately pass the information on to you. We can send messages in a variety of different ways, including text messages, ensuring you always have current call data at your fingertips.


More Than Message Taking—Meet Your Virtual Receptionists


We specialize in providing professionally trained operators to answer your phone calls 24 hours a day. Working as your virtual receptionist, we can connect you with callers immediately, take a message, address their questions or concerns, and even follow a script that varies based on the nature of their call. We can then pass on the information to you via text, fax, email, or phone call. We can provide the live phone support you need to keep your business running efficiently. It’s like having a live virtual receptionist or personal assistant working for you, but for a fraction of the cost.

A group of virtual receptionists working at their computers

Cost Savings: Virtual Receptionist vs. Traditional Receptionist in Florida

When you consider the costs of hiring a full-time receptionist in Florida, which include salary, benefits, and overhead, the cost savings of employing a virtual receptionist from Absent Answer become clear. Our services can cost as little as $100 per month, a fraction of the $35,616 average salary 1 of a customer service representative in Florida. These savings free up resources to invest in other areas of your business.

1 Source: 7/7/2023

Key Features that Set Our Florida Phone Answering Services Apart

  • 24/7 Availability: Day or night, our team is always ready to handle your calls. Never miss a customer inquiry or a potential lead, even during after-hours, weekends, or holidays.
  • US-Based Operations: Our operations are based entirely in the United States as a nationwide answering service. Rest assured that your customers are communicating with professional, well-trained operators who understand the nuances of your industry and locale.
  • Live Operators: We believe in the power of human connection. Our live operators provide a personal touch that automated systems can’t match, helping to build stronger relationships with your customers.
  • Exceptional Customer Service: Our trained operators deliver outstanding customer service, ensuring customers have a positive experience when they call your business.
  • Toll-Free Service & Local Phone Numbers: We’ve got you covered whether you prefer a toll-free or a local phone number. We can also assist with forwarding your existing number.
  • Custom Call Scripting: To provide a seamless experience for your customers, we work with you to develop custom call scripts that reflect your brand’s tone and values.
  • Call Recording: All calls are recorded for quality assurance and training. This also allows you to review calls as needed.
  • Real-Time Notifications: Stay informed with real-time notifications about important calls and messages.
  • On-Call Scheduling: We offer on-call scheduling services, ensuring your team is notified of calls according to your specified schedule and protocols.

These features make Absent Answer a powerful ally for businesses in Florida looking for a reliable and cost-effective answering service. Trust us to handle your calls professionally, letting you focus on what you do best – running your business.

Close-up of an Absent Answer customer service representative

Featured Florida Call Answering Services

  • Florida Virtual Receptionist: A Florida Virtual Receptionist offers professionalism and convenience—no need to worry about hiring, training, or breaks. Your business can enjoy the perks of having a dedicated receptionist without the associated overhead costs.
  • Florida Call Center & Customer Service Outsourcing: Improve customer satisfaction with our Florida Call Center Solutions. Our dedicated team handles inquiries, complaints, and support calls, leaving you free to focus on your core business.
  • Florida Dispatching Service & Emergency Answering: With our Florida Dispatching service, you can rest assured that your operations will continue smoothly. Our team efficiently manages your dispatch needs, ensuring that resources are allocated effectively.
  • Florida Appointment Scheduling Service: Looking for a reliable partner to manage your appointments? Our Appointment Scheduling service in Florida offers a convenient and efficient solution.
  • Florida Overflow Call Answering: When you have so many calls coming in you are unable to answer all of them, our live agents can answer the overflow calls, take messages and assist callers while you are unavailable. This ensures even if your lines are tied up, you will never miss important calls.

Smiling call center customer service agent

Florida After-Hours Answering Services for Every Industry

In today’s demanding business environment, every industry needs a reliable and efficient way to manage communication needs. From healthcare to property management, IT services to contractors, businesses across all sectors in Florida can benefit from our specialized after-hours answering services.

We understand that each industry has unique requirements. That’s why we offer tailored solutions catering to your industry. Whether you’re handling sensitive medical calls or coordinating with a team of contractors, discover how Absent Answer can enhance your customer interactions while you focus on what you do best.

Explore our featured industry-specific solutions below:

  • Florida Medical Answering Service: Our Medical Answering Service in Florida provides comprehensive after-hours call support to doctors and medical practices. Our live operators manage patient calls professionally, ensuring no patient feels unattended.
  • Florida Property Management Answering Service: Facilitate seamless property management with our Property Management Answering Service in Florida. We cater to all tenant communications, freeing you to focus on your property portfolio.
  • Florida Answering Service for Contractors: Leverage our Florida Contractor Answering Service to enhance your business operations. Whether you’re an electrician, plumber, or HVAC specialist, we manage your client communications, appointment bookings, and dispatching efficiently.
  • Florida IT Answering Service & Help Desk Technical Support: Reliability and efficiency define our Florida IT Answering Service & Help Desk. We manage your IT support calls, ensuring your client’s issues are resolved promptly, thereby maintaining high service levels.

Busy entrepreneur talking on the phone

Making Every Call Count: Absent Answer’s Dedication to Excellence

As a trusted answering service in Florida since 1985, Absent Answer stands out for its dedication to delivering personalized and reliable service. We are more than an answering service; we are your dependable partner, guaranteeing professional handling of every call, message, and appointment. With Absent Answer, you can focus on what truly matters – growing your business.

Transform Your Business Communications

Don’t let another business opportunity slip through unanswered calls. Connect with Absent Answer today and discover the power of efficient, reliable, and professional answering services. Let our dedicated team become an extension of your brand, always ready to answer the call whenever your business needs it.

Contact us today for pricing information, or speak to our sales team to learn more about how our Florida call-answering solutions can be customized to your business needs.

Located in Florida and Serving Customers Nationwide

Absent Answer is located in Jacksonville, Florida, and we proudly serve customers throughout Florida and across the United States.

Absent Answer
1301 Penman Road, Suite D
Jacksonville, FL 32250
(888) 414-2405

Learn More Today

Are you seeking an effective, affordable, live, professional, 24/7 answering service in Florida? Contact us today to learn more! We provide you with professional answering services on which you can stake your business. To learn more, check out our plans and pricing

Get Started Today

Impress your callers and deliver excellent customer service on a budget with Absent Answer.