Absent Answer’s answering services for contractors provides a cost-effective way for contractors to provide professional customer service. Our contractor answering service is available 24 hours a day, 365 days a year and is staffed by highly trained agents who answer calls, take messages, dispatch service requests, schedule appointments, and more — all in the name of your business.
Never miss an important phone call
Can your contracting business afford to miss a phone call from a new customer? Are you losing business after hours by utilizing voicemail or routing calls directly to your busy on-call personnel?
Contractor telephone answering services from Absent Answer can alleviate all of your live answering, dispatching, and virtual receptionist needs. Our expert staff will answer all of your calls live, in the name of your business, handling calls as though they were an extension of your office. Not only will you never miss an important call, but your callers will receive the personal touch that helps your business stand out from the competition.
Answering, scheduling, dispatching, and more
You don’t just need your calls answered by a live person — you need them handled as if you were answering every call personally. That means listening attentively and responding based on the nature of the call. With contractor answering services from Absent Answer, our live operators can do just that.
From answering calls to taking messages, scheduling appointments, dispatching service requests, paging emergencies to on-call staff, and more — our answering service works as an extension of your contracting business, just like a receptionist would in your office.
Popular solutions we deliver to contractors include:
- After-Hours, 24×7, and Emergency Call Answering: We can answer your calls whenever you need us. Need an answering service to take over when your office closes for the day? We have you covered. Looking for a more affordable option than hiring a receptionist? We can take calls 24 hours a day for a fraction of the cost. Need back-up in the event of an emergency or when your lines are busy? Look no further. Regardless of the situation or time of day, our answering service is always there to answer the call.
- Contractor Receptionist Services: At a fraction of the cost of staffing a full-time assistant, you can get our services 24 hours a day, 7 days a week. Absent Answer acts as your secretary in answering phone calls, but we can also handle many more tasks!
- Contractor Appointment Scheduling: By utilizing Absent Answer’s trained virtual receptionists to answer your calls and schedule appointments on your behalf, you give your customers the ability to call and make appointments at any time. No follow-up necessary, no delayed response times, no long periods of waiting on hold. Our virtual receptionists take every call live, answer in the name of your business, and provide excellent customer service on your behalf.
- Contractor Call Dispatching Services: By establishing a third-party dispatching call center solution for your business, you ensure that customers, employees, vendors, and other stakeholders always have a point of contact, even when your office is unavailable. You never have to worry about an important call getting sent to voicemail or an urgent service request being held as a routine office message. With Absent Answer, every call will be fielded live and dispatched according to your policies and procedures.
Taking calls for contractors big and small
Whether you’re a one-person contracting company trying to do it all or a multi-state operation with regional on-call technicians and complex dispatching procedures, our contractor answering service can be personalized to meet your needs.
We work with a variety of contracting companies, including:
- Carpet Cleaning and Cleaning Services
- Construction services and general contractors
- Disaster Recovery and Disaster Restoration
- Field-Service Companies
- Home Improvement & Carpenters
- HVAC Contractors
- IT Services
- Landscaping Contractors
- Paving Contractors
- Pest Control Services
- Refrigeration Contractors
- Roofing Contractors
- Siding Contractors
- Tree Services
- Window and Door Contractors
- And more!
Get started today
To learn more about our answering services for contractors, click here to review our plans and pricing. Have additional questions or want to speak with a call center expert about your needs? Contact us online or dial (888) 414-2405 to learn more.