Florida Telephone Answering Services
After Hours Answering Service:
Have your calls answered by a courteous live operator after hours.Learn more
24-Hour Live Answering Service:
Absent Answer offers a wide range of service levels for businesses and individuals who need to stay in touch.Learn more
On-call Answering Services:
Why send important calls to voicemail when they're trying to reach on-call personnel? With Absent Answer, you never have to miss a phone call again and can deliver urgent calls to the right personnel without increasing distractions. On-call answering services ensure there’s always someone available to take your calls.Learn more
Messaging Services:
Never worry about the accuracy of your messages with our highly trained call center professionals. Your messages can be dispatched via a variety of methods: text messaging to your cell phone for PDA, sending emails, faxing messages. Absent Answer's automated message routing program eliminates human error when dispatching to multiple on call staff.Customer Service Outsourcing:
Every time a phone goes unanswered, businesses of any size lose potential customers and money. We can help to make sure this never happens to you. Live representatives get the right information and help take care of your customers’ needs. We offer both inbound and outbound customer service.Learn more
Call Center Services:
Establishing a call center for your small business doesn't have to break the bank. By partnering with the experts at Absent Answer, you can setup and deploy a personalized, fully staffed call center solution to serve a variety of call handling needs.Learn more
Remote Live Answering Service:
A remote receptionist answers calls like a regular office receptionist, only they perform their duties from an off-site location. With a remote receptionist, there is no technology setup, no employee to hire, no training to provide, and no headaches associated with managing additional staff. Our team provides everything you need to have your calls answered professionally.Learn more
Help Desk Answering Services:
Commonly referred to as Level 1 Tech Support, many technology companies find that 90% or more of technical support issues can be resolved with the simplest of instructions. Absent Answer agent fills out a "trouble ticket" identifying the level of importance and then notifies the appropriate staff.Learn more
Emergency Answering Service
Never miss an emergency call again. Prepare your business for the worst and be there when your customers need you the most.Learn more
Anonymous Employee Hotline Service
Setup a 24/7 employee hotline that can be used to solicit anonymous feedback, complaints, ethics violations, and other situations impacting your business.Learn more
After Hours Dispatching Services:
Ensure your critical calls are swiftly and accurately dispatched to your on-call personnel after hours.Learn more
Night & Weekend Answering Service:
Take calls at night and on weekends when your office is unavailable. Never miss an important phone call.Learn more
Overflow Call Answering:
You can only take so many calls at a time, but that doesn’t mean they stop coming when you’re too busy to pick up. With overflow answering services from Absent Answer, you can ensure every call is answered live and that you never miss a call, even when your existing office lines are tied up.Learn more
Virtual Receptionist Service:
Business owners are constantly on the go and in need of a reliable, professional secretary to handle all the tasks of an in-house assistant, but without the overhead. Absent Answer can provide your growing business with a remote office assistant from our very own fully-equipped office.At a fraction of the cost of staffing a full-time assistant, you can get our services 24 hours a day, 7 days a week. Absent Answer acts as your secretary in answering phone calls, but we can also handle many more tasks!
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Order Entry Answering Service:
Save time and money required to handle order taking by letting our staff handle those tasks for you. Whether yours is a small business going through growth periods, or a larger operation needing help with after hours or overload order processing. Did we mention that we also train our professionals to up-sell and cross-sell in order to maximize your sales efforts?Learn more
Call Dispatching Service:
If you provide field service, technical support, emergency medical, logistics or other critical response solutions, you know how important efficient dispatching is to your operation. A slow response time, errors, or communication challenges can mean a loss in revenue, damaged relationships, and even legal liability. Absent Answer can help improve your response time and deliver constant availability.Learn more
Secure Text Messaging:
Send and receive secure messages on your Smartphone using our Mi Secure messaging application. The app sends encrypted messages to its own inbox, separating important messages from text messages and emails.Learn more
Appointment Scheduling Service
If appointments are critical to your business, it's important that every call is answered live and that your customers have the ability to schedule appointments at their convenience. Our Appointment Scheduling Virtual Receptionist Service can ensure every call is answered live and that your appointment booking needs are addressed even when you're unavailable.Learn more