You and your staff might leave the office promptly at 5 pm, but calls are still going to come in. If you’re relying on voice mail, you could miss valuable calls or fail to properly respond to an emergency.

Friendly, Live Answering Service

A professional answering service like Absent Answer is the point of contact for your St. Petersburg, Florida business whenever you need us. Our capable agents are ready and eager to provide friendly, capable service on every call, at any time. Whether you need a team of call center agents to take calls 24/7 or just after hours when you leave the office, we can help.

With live call taking, no call goes unanswered. We take the responsibility of representing your business seriously, and you can count on us to be there for your customers.

Live, Low-Cost Telephone Answering Service

When you hire an employee just to take calls, you have to pay them even when they’re not actually working. Absent Answer is a budget-friendly alternative for handling your receptionist and customer service needs because you only pay for the time that we spend taking calls on your behalf.

If you want to be sure that every call is answered professionally and courteously, but you don’t like the idea of paying someone for their idle time, a live telephone answering service is just what you need.

St. Petersburg After Hours Answering Service

Whenever you can’t get to the phone, we can. At Absent Answer, we’ll take your calls in the middle of the night, on weekends, and on holidays. You can enjoy Thanksgiving dinner, reduce your staffing after hours, or sleep in late knowing that we’re there.

You can enjoy time away from the office knowing that you’re safe in our hands. If there’s anything our agents can’t handle, we’ll get in touch with you per instructions you put in place, ensuring there’s always a means for escalating priority calls or dispatching messages to the appropriate party.

Answering the Call since 1985 – How We Help St. Petersburg Businesses

  • Accurately message and detail every call
  • Convert curious callers into buyers
  • Convert concerned callers into happy customers
  • Impart accurate product and service information
  • Reduce internal staffing headaches with overflow routing

The Absent Answer Difference

Why choose Absent Answer as your St. Petersburg answering service?

Positive, Outgoing Staff

When we say we have the best personnel in the industry, we mean it. Our Florida call center specialists have been with us an average of 8 years. The industry average is a mere 18 months. Some of our staff has been with us since the beginning.

We only hire positive, outgoing people to assist your patients, so you can have peace of mind knowing your calls will be handled in the most courteous and professional manner. Our extensive training program ensures that all of our employees are prepared to answer any question a caller may ask.

Highly Trained Virtual Receptionists

Absent Answer works closely with you to develop service benchmarks and create a consistent training program to ensure that all agents are fully trained to provide your callers with exceptional service. We would welcome the opportunity to have someone from our management and training team visit your office and review how to best implement your procedures.

Superior Quality Standards & Reliability

Our clients consistently rate the quality of our service as good/excellent 97% of the time.

Our service quality is just one reason that successful St. Petersburg, Florida businesses turn to Absent Answer to help them grow. Our call center has taken great care to make sure we have redundancy wherever possible in our operations. We realize that being available on a 24/7 basis for you requires us to have excellent up-time.

Get Started Today

Ready for a St. Petersburg, Florida answering service you can depend on? We are ready to help. Contact our account team today to discuss your telephone answering needs and learn more about our affordable pricing packages.