Chat with us, powered by LiveChat

The Best Answering Service in Jacksonville, Florida

As a business owner, you can’t be available to answer every phone call 24/7. But what happens when you can’t get to the phone? That’s where an answering service like Absent Answer comes in. We are a leading telephone answering service and call center outsourcing company based in Jacksonville, Florida.

Serving Businesses in Jacksonville and Beyond Since 1985

Since 1985, every call, message, order, and appointment has been handled professionally and personally. That reliability allows you the time and space to grow your business.

To your callers, we are friendly, helpful and perceived as a real part of your team. To you, Absent Answer is an accurate and reliable personal assistant who knows you and your business. We are your virtual assistants who never miss a call, take a day off or call in sick.

Although we are based in Florida, we take calls for companies across the country. From medical practices in Virginia to property management companies in California, Absent Answer is there around-the-clock to be the voice of our customers’ brand and provide professional customer service as an extension of their business.

Benefits of Using an Answering Service

There are many benefits of using an answering service, but here are a few of the most important ones:

1. We can answer your calls 24/7: This is especially important for businesses that are open late or have after-hours emergencies.

2. We can provide professional customer service: An answering service can help resolve customer issues and answer questions.

3. We can take messages and dispatch calls: If you’re unavailable to take a call, an answering service can take a message and relay it to you later, or dispatch it to you immediately in the event of an emergency.

With Absent Answer, you never have to miss an important call!

Industries We Serve

We serve the answering service and call center needs of businesses across every industry, including, but not limited to:

  • Medical Practitioners
  • Information Technology Services
  • City and Municipalities, Governments
  • Contractors
  • Property Management
  • Real Estate
  • Elevator Monitoring
  • Roadside Services
  • Legal Professionals
  • Your Small Business….and more!

Featured Jacksonville Answering Services

Jacksonville Medical Answering Service

Medical practices use telephone answering services to manage their incoming calls and appointments. Answering services can help practices by providing live operators who can answer calls, schedule appointments, and take messages. This can be a valuable service for practices that do not have the staff to handle these tasks themselves, especially after hours. Using an answering service like Absent Answer can help reduce unnecessary on-call distractions.

Property Management Answering Service

Property management companies are always looking for ways to improve their operations and better serve their tenants. An answering service can be a valuable tool in helping them achieve these goals. Here are some of the ways an answering service can help property management companies:

  1. Improve customer service – Absent Answer can provide your tenants with a live person to talk to when they call your office. This can help reduce the number of calls that go unanswered or are directed to voicemail.
  2. Reduce staff workload – Absent Answer can handle many of the routine calls that come into your office, such as scheduling appointments or taking messages. This can free up your staff to focus on more important tasks.
  3. After-hours support – Absent Answer can provide your tenants with support when your office is closed. This can be especially helpful for tenants who have maintenance emergencies.

Jacksonville Answering Service Reviews

What our customers have to say:

Absent Answer has been our answering service for over 28-years. Their professionalism and courtesy play a definite roll in how our patients and other physicians perceive our office. They are great at taking our after hour and weekend calls, and handle any changes we may need with ease. Over the years we have been approached by many other answering services but have honestly never thought of changing, in fact we have highly recommended Absent Answer to many other offices.

Dr. George Miquel’s Office

Our company has come to rely on Absent Answer for round-the-clock service to our clients. They are courteous and efficient, and are very helpful in reaching our goals of excellent customer service!

Speedwinds Nutrition, Inc.

We have been using Absent Answer for since we opened our office in 2004. Since there we have referred all of our colleagues to their service. Absent Answer provides excellent customer service along with the proficiency and caring nature of handling our calls. We can always relay on accurate information from receiving our emergency calls. They make sure we get all calls in a timely manner, via a paging system. They follow up on all calls to make sure they were handled and that the patient has been contacted. All operators are very helpful and professional at all times. I would refer anyone to Absent Answer. They provide quality service and they are the best!

Beaches Pediatrics

Get Pricing and Learn More Today

Are you looking for a professional answering service to help you handle your calls? Absent Answer is ready to be of service.

Whether you use our services 24/7/365, after-hours and just for overflow support, you’re never out of touch. Technology mixed with humanity is what sets us apart. As your virtual personal assistant, we are at your digital command.

Contact us or get pricing today to learn more!

Our Location