A Live Voice Makes a Difference
When your caller hears our operator's friendly voice instead of machine routing options, your brand's Q-factor instantly spikes upward. Our professional and personable operators are trained to delight your callers with helpful answers and actions.
Your World
Your Terms
Whether you use our services 24/7/365, after-hours and just for overflow support, you're never out of touch. Technology mixed with humanity is what sets us apart. As your virtual personal assistant, we are at your digital command.
Scale to Fit
Whether you're small and growing or large and growing, our flexibility to meeting your individual needs never changes. Our willingness to please, 100% call accuracy goal, and attention detail delivers the boutique experience we all love.
Call Center and Answering Service in Jacksonville, FL. We Got It.
About Us
Benefits of our service
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Your business is always In-Touch with your customers.
- You are always ready when Opportunity knocks, calls or clicks.
- We can make even the smallest business look big by providing courteous and professional service 24-7-365.
- We turn curious browsers into buyers.
- Reduce internal staffing headaches by routing overflow order calls to our agents.
- Our agents are thoroughly trained in all aspects of your products and services.
Get started now by calling toll free: 888.414.2405
Services
Streamline office staff or help office staff become more efficient by allowing us to answer your phone.
24-hour answering service
SMS and Email Delivery
HIPAA Compliant
Toll free 800 Numbers
SMS and Email Delivery
HIPAA Compliant
Toll free 800 Numbers
Disaster Recovery at www.peak10.com
Virtual Secretary
Integrated IVR
Customer Service
Virtual Secretary
Integrated IVR
Customer Service
Order Entry
Subscription Renewals
Fulfillment
Industry Specific Services
Subscription Renewals
Fulfillment
Industry Specific Services
Appointment Scheduling
In-bound Telemarketing
Help Desk Service
VIP Message service
In-bound Telemarketing
Help Desk Service
VIP Message service
Industries We Serve
We serve a variety of industries
Medical Practitioners
Information Technology Services
City and Municipalities, Governments
Contractors
Property Management
Real Estate
Elevator Monitoring
Roadside Services
Legal Professionals
Your Business and More...
Contacts
Need a Virtual Assistant?
Allow one of our Account Executives to create a customized solution to your business communication needs.
Employment Opportunities:
If you are interested in becoming a member of our team, tell us about yourself.
Tips and Resources
December 22, 2020
No matter what line of business you are in, if you fail to serve your customers you will quickly be out of business. From manufacturing and online companies to the service economy and retail, the customer is king. Providing top-notch customer service is critical to success, and companies that ignore their customers do so at their peril.
November 23, 2020
It’s no exaggeration to say that, all else being equal, the quality of customer service can make or break a business. Most customers who abandon a brand say it was because of a negative customer service experience. So, for your business to succeed, you need to deliver first-class customer service.
October 12, 2020
It can be hard to be available 24/7 and deal with the communication requirements of your business. Having adequate staff and dealing with the challenges of a growing business might seem too much to handle. However, it is these details that will determine the future of your company, and you need to make sure that this future is exactly the way you have planned it to be.
Absent Answer Partners With
