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24/7 Custom Live Answering Services


Absent Answer is here to answer the call for your business! Our telephone answering services are 100% customizable and tailored to the needs of your business. We are available to answer calls 24 hours a day, 365 days a year.

Trusted by Businesses Nationwide


From after-hours emergencies to daytime receptionist duties, the friendly professionals at Absent Answer do it all. Since 1985, we have been answering calls for businesses nationwide, ensuring each and every call, message, order, or appointment is handled personally and professionally.

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Call Center and Answering Service in Jacksonville, FL. We Got It.

About Us

Benefits of our service


  • Your business is always In-Touch with your customers.
  • You are always ready when Opportunity knocks, calls or clicks.
  • We can make even the smallest business look big by providing courteous and professional service 24-7-365.
  • We turn curious browsers into buyers.
  • Reduce internal staffing headaches by routing overflow order calls to our agents.
  • Our agents are thoroughly trained in all aspects of your products and services.

Get started now by calling toll free: 888.414.2405



Services



Streamline office staff or help office staff become more efficient by allowing us to answer your phone.


24-hour answering service
SMS and Email Delivery
HIPAA Compliant
Toll free 800 Numbers
Disaster Recovery at www.peak10.com
Virtual Secretary
Integrated IVR
Customer Service
Order Entry
Subscription Renewals
Fulfillment
Industry Specific Services
Appointment Scheduling
In-bound Telemarketing
Help Desk Service
VIP Message service

Industries We Serve


We serve a variety of industries


Medical Practitioners
Information Technology Services
City and Municipalities, Governments
Contractors
Property Management
Real Estate
Elevator Monitoring
Roadside Services
Legal Professionals
Your Business and More...



Contacts

Tips and Resources

November 23, 2022

What Does a Virtual Medical Receptionist Do?

Are you a doctor or medical practice looking for an efficient way to manage incoming calls? A virtual medical receptionist may be the perfect solution! Virtual medical receptionists provide effective and cost-efficient customer service by taking on administrative tasks such as greeting patients, scheduling appointments, and answering common questions. With their help, your practice can focus more on delivering the best care to your patients. Let’s examine what these services can do for you and your practice. What is a Virtual Medical Receptionist? A virtual medical receptionist is an answering service that takes calls for medical practices or physicians, often accepting messages and on-call requests from patients and other callers who call outside the office or clinic hours.  The service provides numerous receptionists available 24 hours a day who aim to deliver patients the same customer service they would receive from the office or in person without additional staff. Virtual […]
November 23, 2022

How an After-Hours Call Answering Service Works

At its heart, every business is a people business. Whatever your industry, customer service is integral to sustainable and profitable growth – 91 percent of consumers are more likely to make another purchase from a business following a positive customer service experience. But what happens when a client or prospect phones after hours? How can you deliver the same high standard of customer care while staying within budget and affording your employees the work-life balance they deserve? The answer for many businesses is an after-hours call answering service, also known as an after-hours telephone answering service or call center. What Is an After-Hours Answering Service? An after-hours answering service is a call answering service that allows your business’s phone lines to stay open 24 hours a day, every day of the year – including weekends and holidays. Organizations from a dynamic cross-section of industries and specialty areas benefit from ensuring […]
October 6, 2022

Why Using an Answering Service is Cheaper than Hiring a Receptionist

Businesses need to have calls answered live to provide excellent customer service. Two ways businesses can provide live customer service are by hiring employees in-house or outsourcing to an answering service.  Both approaches have pros and cons, but using an answering service is more cost-effective than hiring additional staff. Using an Answering Service vs. Hiring Staff Answering services use what is known as usage-based pricing. This means that businesses only pay for the services they use. No need to worry about benefits, vacation time, or other employee-related costs. This makes answering services a more affordable option for small businesses in particular. When comparing the cost of using an answering service to hiring additional staff, it is important to consider all the associated costs. In addition to salary, businesses must also factor in the cost of benefits, vacation time, and other employee-related expenses. When these costs are taken into account, it […]

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