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24/7 Custom Live Answering Services


Absent Answer is here to answer the call for your business! Our telephone answering services are 100% customizable and tailored to the needs of your business. We are available to answer calls 24 hours a day, 365 days a year.

Trusted by Businesses Nationwide


From after-hours emergencies to daytime receptionist duties, the friendly professionals at Absent Answer do it all. Since 1985, we have been answering calls for businesses nationwide, ensuring each and every call, message, order, or appointment is handled personally and professionally.

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Call Center and Answering Service in Jacksonville, FL. We Got It.

About Us

Benefits of our service


  • Your business is always In-Touch with your customers.
  • You are always ready when Opportunity knocks, calls or clicks.
  • We can make even the smallest business look big by providing courteous and professional service 24-7-365.
  • We turn curious browsers into buyers.
  • Reduce internal staffing headaches by routing overflow order calls to our agents.
  • Our agents are thoroughly trained in all aspects of your products and services.

Get started now by calling toll free: 888.414.2405



Services



Streamline office staff or help office staff become more efficient by allowing us to answer your phone.


24-hour answering service
SMS and Email Delivery
HIPAA Compliant
Toll free 800 Numbers
Disaster Recovery at www.peak10.com
Virtual Secretary
Integrated IVR
Customer Service
Order Entry
Subscription Renewals
Fulfillment
Industry Specific Services
Appointment Scheduling
In-bound Telemarketing
Help Desk Service
VIP Message service

Industries We Serve


We serve a variety of industries


Medical Practitioners
Information Technology Services
City and Municipalities, Governments
Contractors
Property Management
Real Estate
Elevator Monitoring
Roadside Services
Legal Professionals
Your Business and More...



Contacts

Tips and Resources

December 22, 2020

Explore the Benefits of Outsourcing Tier 1 Help Desk Services

No matter what line of business you are in, if you fail to serve your customers you will quickly be out of business. From manufacturing and online companies to the service economy and retail, the customer is king. Providing top-notch customer service is critical to success, and companies that ignore their customers do so at their peril.
November 23, 2020

6 Powerful Reasons Your Small Business Should Outsource Customer Service

It’s no exaggeration to say that, all else being equal, the quality of customer service can make or break a business. Most customers who abandon a brand say it was because of a negative customer service experience. So, for your business to succeed, you need to deliver first-class customer service.
October 12, 2020

The Amazing Benefits of a 24/7 Answering Service

It can be hard to be available 24/7 and deal with the communication requirements of your business. Having adequate staff and dealing with the challenges of a growing business might seem too much to handle. However, it is these details that will determine the future of your company, and you need to make sure that this future is exactly the way you have planned it to be.

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